Return Policy

Your 100% satisfaction is important for us. We offer a 7-days Return Policy:

  • If a product gets damaged or was faulty upon a delivery – we offer 100% refund.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email artsbybun@gmail.com with the subject ‘Returns’ and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid “lost packages” situations.
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer’s credit card or original payment method shortly after.

The following items can’t be returned:

  • Custom or personalized order
  • Digital Download
  • Items on sale
  • untracked orders that are “lost” or “late” upon certain conditions