Introductory post for the release of our new website, Arts by Bun.
General FAQ
Got questions? I've got answers! Check out some of the most common inquiries below. If you need further assistance, feel free to reach out—I'm happy to help!
Processing time: The amount of time to fulfill an order. Arts by Bun's processing time typically ranges from 1-7 business days.
Shipping time: The amount of time it takes for shipping carrier to deliver orderr to designated address. Arts by Bun typically ships via USPS. Shipping time varies depending on the distance between the shop and designatied address, how busy the shipping carrier is, holidays, and environmental factors. Generally, USPS delivers orders between 1-5 business days, but please refer to your tracking number for a more accurate delivery date.
YES! 🎉
For orders $75+ you will receive free shipping along with tracking!
Generally, this means that the shipping carrier attempted to deliver order, but was unsuccessful. You should receive a type of notification from the shipping carrier as to where to pick up your package. If not, please reach out to your local post office, state you have a package that is ready for pickup with your name.
Please email "artsbybun@gmail.com" as soon as possible, sharing the situation and correct information.
Please be advised that this does not gauruntee that your order will be fixed. If the order has already been shipped, it is irreversible.
If the order has not been shipped/ shipping label has not been purchased, there is a higher chance that we can fix the situation.
Arts by Bun is not responsible for incorrect information.
Unfortunately, at this time we do not ship internationally on www.artsbybun.com. For international orders, please head over to our Etsy shop!
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