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FAQ

What is the difference between Processing and Shipping time?

Processing time: The amount of time to fulfill an order. Arts by Bun's processing time typically ranges from 1-8 business days.

Shipping time: The amount of time it takes for shipping carrier to deliver orderr to designated address. Arts by Bun typically ships via USPS. Shipping time varies depending on the distance between the shop and designatied address, how busy the shipping carrier is, holidays, and environmental factors. Generally, USPS delivers orders between 1-5 business days, but please refer to your tracking number for a more accurate delivery date.

Does "Free Shipping!" come with tracking?

YES! 🎉

For orders $50+ you will receive free shipping along with tracking!

What does "Collect for Pickup" mean under my tracking number?

Generally, this means that the shipping carrier attempted to deliver order, but was unsuccessful. You should receive a type of notification from the shipping carrier as to where to pick up your package. If not, please reach out to your local post office, state you have a package that is ready for pickup with your name.

I put in the wrong information! What do I do?

Please email "artsbybun@gmail.com" as soon as possible, sharing the situation and correct information.

Please be advised that this does not gauruntee that your order will be fixed. If the order has already been shipped, it is irreversible.

If the order has not been shipped/ shipping label has not been purchased, there is a higher chance that we can fix the situation.

Arts by Bun is not responsible for incorrect information.